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❤️
Success
Customer Health
Per-account health scores blending usage, support, NPS, and billing — with at-risk accounts surfaced daily.
⚠️
This dashboard uses synthetic data to preserve client confidentiality. Layout, metrics, and interactions match real production deployments.
Healthy accounts
1,142
▲ 28
At risk
37
▼ 9
NRR
118%
▲ 2 pp
GRR
94.2%
▲ 1.1 pp
Trend — last 30 daysMar 18 — saved 6 accounts in one week
Mix breakdown
Cohort breakdown
Score distribution
Health gauge
Outlier scan
Top at-risk accounts (today)
| Account | Risk | ARR | CSM |
|---|---|---|---|
| Acme Corp | 0.78 | ₹42 L | Priya |
| Northbridge | 0.71 | ₹28 L | Rahul |
| Plover Analytics | 0.69 | ₹19 L | Priya |
| TerraSoft | 0.66 | ₹37 L | Karan |
| BlueLagoon | 0.64 | ₹14 L | Rahul |
AI insight
📌 What this dashboard reveals
Two cohorts moved from at-risk → healthy after CSM-led onboarding reruns. The model is correctly identifying the long-tail accounts that the team would have missed without it.
— Reporter Agent · customer-health · synthetic data
Charts use illustrative mock data. Real client deployments are confidential.